Latitude

Privacy Policy

What we collect, why we collect it, and how long we keep it. We collect as little as the service allows.

What we collect

Your email address, so we can send the eSIM and reach you about the order.

Order details: the plan, the price, the currency shown to you and the exchange rate at the time.

Technical records attached to the order: IP address, browser user agent, and the times of payment and delivery. We keep these as evidence if a payment is disputed.

We do not collect your card number. Payment details are entered on our payment provider's page and never reach our servers.

Why we collect it

To deliver the eSIM you bought, to support you if it does not work, to meet record keeping duties under Korean commerce and tax law, and to defend against fraudulent chargebacks.

Who else sees it

Our eSIM supplier, to issue the profile for your plan.

Our payment provider, to take and settle the payment.

Our email provider, to deliver the QR code and order messages.

We do not sell personal data and we do not share it for advertising.

How long we keep it

Order and payment records are kept for five years, as required of mail order sellers in Korea. Support messages are kept for three years. If you ask us to delete your data, we delete everything not covered by those duties.

Your choices

You can ask what we hold about you, ask us to correct it, or ask us to delete it. Buying does not create an account or a marketing list. We only send marketing email if you separately ask for it, and every such email can be unsubscribed in one click.

Contact

Write to [사업자등록증 확인 후 기입] for anything in this policy, including access and deletion requests.

Last updated 2026-09-10